April 12, 2019 13:14 Updated Follow Please open a ticket with IOT Customer Service Desk. Your ticket will be assigned to the Billing Team. You may also contact us by phone at (317) 234-4357 (Local), or (800) 382-1095 (Remote calls). Related articles I have forgotten my IN.gov password? For State Employees Only: How do I reset my password? How do I reset my password for the secure mail portal? How can I renew my Professional License (PLA) license online? Or verify a license online? What do I do if my IN.gov Subscription username or password isn't working?