The parent or participant should present the CSHCS card at all medical visits, therapy visits, and at the pharmacy. Medical visits include the emergency room, hospital admission, outpatient surgery center, and the doctor’s office. The provider must be a provider for the CSHCS Program or we cannot reimburse the provider. The provider can call the Provider Relations unit with their NPI number to check on their provider status at 1-317-233-1351 or 1-800-475-1355, option 5.