Once it is determined that applicants are eligible for Supplemental Nutrition Assistance Program benefits, a “Hoosier Works” card is sent to the mailing address provided. Applicants should normally receive the card within three to five days. If an applicant has previously received SNAP benefits under his or her name, he or she will not be mailed a new Hoosier Works card. The benefits will be put on the old card. If the old card is lost or damaged, applicants will need to call 877-768-5098 to obtain a new card. The card is utilized like a debit card.