You should receive your course ID within twenty-four (24) hours after your WebForm request is submitted through the Public Safety Personnel Portal (also referred to as Acadis).
The most common reason you have not received your course ID is because it was overlooked in your email inbox. Please check the junk mail or spam folder of your inbox for an email generally titled “Course Request”. If seven (7) days have passed since your submission for a course ID, then contact IDHS fire staff regarding your course ID.