The process is fairly simple. Once a completed application is received, the information is reviewed, entered into our database, and assigned to an investigator. The assigned investigator then contacts the dealer to discuss their new business location, and schedule a visit to the dealer's primary business location to verify that the proposed location complies with our rules and regulations. If the application is approved, the license is sent to the dealer. In the event that an application is denied for any reason, notice is provided to the applicant detailing the reason for denial. An applicant is able to request a hearing to challenge the denial.