December 13, 2018 18:50 Updated Follow The Department of Child Services Ombudsman can be reached at 877-682-0101 or via email DCSOmbudsman@idoa.in.gov. Related articles What is an ombudsman? What rights do I have as a grandparent (including visitation)? What is emergency custody? Do I have to contact the specific Ombudsman for the issue that I need addressed or can I contact any of the Offices? How do I request an investigation by the OIG?