November 27, 2018 19:14 Updated Follow Yes, your agency Voice Coordinator can submit a ticket in vFire to order a headset. Related articles How do I set up my voicemail? How long will it take to get a new phone for a new hire? What is SOI Vaas? For State Employees Only: What should I do if I accidentally delete file(s) from my computer? For State Employees Only: May I share my passwords with my assistant?