There are two avenues to answer your voicemail. To access voicemail from your phone: 1. Press the Messages button; 2. When prompted, enter your PIN. To access your voicemail from any other phone: 1. Dial your 10-digit phone number. 2. While your outgoing greeting is being played, press *. 3. When prompted, press 1 + your 10-digit phone number. 4. Enter your password.