Your personal folders should always be located under My Documents but in some cases they may be located elsewhere. To find the exact location, open Microsoft Outlook, click on the "File" menu in the upper right hand corner, and choose "Data File Management." When a dialogue box opens, left click on the personal folder to highlight it and then click on the "Open Folder" button; this will open to your personal folder location. In the address bar you will find a path (i.e. C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Outlook) to the location of your personal folders.